FOR IMMEDIATE RELEASE
Contact: Mary Tucker
Phone: 855-587-4246
Email: mary@upichealth.com

UPIC Health Launches Community Lift Jobs Program 

Washington, DC (Jan. 15, 2019) – January marks the second month since the launch of UPIC Health, LLC’s UPICares Community Lift Jobs Program, which provides meaningful employment for women who are facing housing insecurity or getting back on their feet after incarceration. UPIC Health is partnering with N Street Village and Friends of Guest House, non-profits assisting women in the DMV area, who will provide support and referrals for their clients who would be a great fit for the job. The new UPIC team now has beautiful office space to work from at WeWork Midtown Center (1100 15th St NW, Washington, DC 20005), courtesy of WeWork. 

“We are thrilled to announce the launch of our national Community Lift Jobs Program, representing the intersection of empathy and opportunity. With WeWork offering participants a beautiful and well-appointed office space, community partners helping women to get back on their feet, and UPIC Health providing a supportive work environment, there is a strong sense of community here. We are beyond excited for this partnership,” said Mary Tucker, CEO of UPIC Health, LLC. 

“We are excited to partner with UPIC Health on the UPICares Community Lift Jobs Program, in collaboration with N Street Village and Friends of Guest House. In addition to their office space at WeWork Midtown Center, we look forward to hands on opportunities for our staff and member companies to collaborate and support this important work,” said Lex Miller, WeWork’s General Manager of the Northeast and Mid-Atlantic.

UPIC’s mission is to 1. Be Happy, 2. Be Awesome, and 3. Help Others with One and Two.

Through strategic client relationships, UPIC Health assists over one million patients in navigating the health system each year. Three years ago, UPIC Health launched UPICares – a community involvement initiative designed to support those who are struggling. Through UPIC Health’s ongoing work, the team identified an immediate opportunity to create the UPICares Community Lift Jobs Program for these amazing women whom have recovered through the exceptional support of N Street Village and Friends of Guest House, and are now in the best position to aid patients in similar situations. 

“N Street Village is proud to partner with UPIC Health and WeWork. We know that a just and equitable future starts with recognizing the inherent worth and dignity of every woman, followed by the opportunities created through community partnerships like this,” from N Street Village CEO, Schroeder Stribling.

“Friends of Guest House is beyond grateful for the job readiness training and support offered by UPIC Health and the beautiful work space offered by WeWork.  This opportunity of professional growth and employment stability for our community of returning citizens is truly something special, and I look forward to seeing these women thrive in their newly acquired positions,” Dan Mallon, Program Director at Friends of Guest House said in regards to the program. 

In the future, UPIC Health also hopes to also assist female veterans who are struggling to find meaningful employment through the Community Lift jobs program.

About UPIC

UPIC Health is a mid-size, privately-held company with operations in Washington, DC and Norfolk, Va. A business process outsourcer, UPIC offers patient contact center, revenue cycle management, and teleservices to clients across the country, all practicing under the value-based reimbursement concept. UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year. To learn more, visit our website at www.upichealth.com or email Mary Tucker, CEO at mary@upichealth.com. Follow us @UPICHealth. 

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FOR IMMEDIATE RELEASE
Contact: Juli Briskman
Phone: 703 772-1148
Email: juli@UPICHealth.com
Twitter: @UPICHealth

UPIC Health Featured in Yellow Goldfish Book

CHANTILLY, VA (Oct. 8, 2018) —UPIC Health, LLC’s corporate culture is featured as an exemplary case study in the new book Yellow Goldfish: Nine Ways to Increase Happiness in Business to Drive Growth, Productivity, and Prosperity.

There should only be one driving metric in business and thatʼs Happiness, according to the authors Stan Phelps and Rosaria Cirillo.  A Yellow Goldfish appears anytime a business does a little extra to contribute to the happiness of its customers, employees, or society.

“It’s wonderful to be recognized in the book,” said UPIC CEO, Mary Tucker.  “Our motto is:  ‘Be Happy. Be Awesome. Help others with 1 &2.’  So we certainly subscribe to the Yellow Goldfish philosophy.”

About Yellow Goldfish
Based on nearly 300 case studies, this book, Yellow Goldfish, provides a nine-part framework for happiness-driven growth, productivity, and prosperity in business. The book is broken into three main sections:

Section I outlines the Why. It explores the history and science of happiness and the background on the metaphor of a Yellow Goldfish.

Section II showcases the What. We’ll uncover nine keys for H.A.P.P.I.N.E.S.S.: Health, Autonomy, Purpose, Play, Integrity, Nature, Empathy, Simplicity, and Smile.

Section III explains How. Here we share the process behind creating your Yellow Goldfish to Drive G.R.O.W.T.H.: Grounding, Reaching-up, Operationalizing, Wowing (or Wow Blossoming), Taking Time, and Harvesting.

The book and the entire Goldfish series is available on Amazon.

About UPIC
UPIC Health is a mid-size, privately-held company with operations in Chantilly and Norfolk, Va.  A business process outsourcer, UPIC offers patient contact center, revenue cycle management, and telebehavioral health services to clients across the country, all practicing under the value-based reimbursement concept.  UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year. To learn more, visit our website at www.upichealth.com or email Chief Marketing Officer, Juli Briskman at juli@upichealth.com. Follow us @UPICHealth.

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FOR IMMEDIATE RELEASE
Contact: Juli Briskman
Phone: 703 772-1148
Email: juli@UPICHealth.com
Twitter: @UPICHealth

Rick Sletten joins UPIC Health as Operations Director in Norfolk, Va.

NORFOLK, VA (Sept. 26, 2018) —  UPIC Health, LLC recently hired Rick Sletten as Operations Director to lead the growing organization’s ongoing effort to improve and centralize healthcare delivery by aligning technology and resources to better serve UPIC clients and their patients.

“I chose to join UPIC because the organization’s pioneering strategy is the way forward in healthcare to maximize revenue and increase access,” Sletten said.

Sletten has more than 10 years of experience leading large health care operations most recently with Optum, a wellness company that serves more than 74 million customers as part of the UnitedHealth Group family of companies.

While at Optum, Sletten honed his revenue cycle management skills and created industry-leading processes governing front-end revenue operations including patient access and registration, charge entry & coding, service authorizations, time-of-service collections, scheduling.  He is looking forward to advancing and modernizing these processes for UPIC clients.

“Rick’s experience has given him a national view into the intricacies of the revenue cycle process. He can identify the bottlenecks that hinder timely payments and remove them permanently,” said UPIC Health CEO, Mary Tucker.  “We are thrilled to have Rick on board to shape the future of UPIC’s model for meaningful engagement in care. He will build on an already great foundation of service delivery as we continue to grow our services in the United States and globally.”  

Sletten is a member of the American College of Healthcare Executives and the Healthcare Financial Management Association.  He lives in Norfolk, Va. with his wife and toddler.  To learn more about his experience in healthcare, visit his LinkedIn profile.

About UPIC
UPIC Health is a mid-size, privately-held company with operations in Chantilly and Norfolk, Va.  A business process outsourcer, UPIC offers patient contact center, revenue cycle management, and telebehavioral health services to clients across the country, all practicing under the value-based reimbursement concept.  UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year. To learn more, visit our website at www.upichealth.com or email Chief Marketing Officer, Juli Briskman at juli@upichealth.com. Follow us @UPICHealth.

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FOR IMMEDIATE RELEASE
Contact: Madeline Middlebrook
Phone: (703) 772-1136
Email: mmiddlebrook@kennedynco.com

WASHINGTON, D.C. (Aug. 10, 2018) – Kennedy & Co., a woman owned and operated, boutique real estate agency based in Georgetown, D.C. is partnering with UPIC Health in a “Sip & Support” happy hour event to support a local organization that collects and distributes supplies to D.C. metro-area women in need.

The Aug. 24 event is the first non-profit night of this kind hosted by Kennedy & Co. at its 1231 Potomac St. NW location. The Sip and Support happy hour aims to collect donations in the form of cash, boxes of unopened feminine hygiene products, and new bras and underwear with tags that will be distributed by BRAWS, which “believes all women and girls should have access to tampons and pads in public restrooms, schools, shelters and jails.”

“This happy hour event is a way for our company to show support for women looking to rebuild their lives.  We are so proud to be working hand-in-hand with UPIC and BRAWS, as both are as committed to serving our local community’s needs as we are,” says Kennedy & Co. Realtor Madeline Middlebrook.

Kennedy & Co and UPIC Health will provide drinks and light food, as well as information on BRAWS and continued opportunities to support women in need. Cocktail attire is advised and a method for cash donations will be provided.

Co-host, UPIC Health is 100% female owned and operated, serving the women’s reproductive health community for the last four years and partnering closely with non-profits, such as BRAWS, N Street Village in D.C. and H.E.R. Shelter in Hampton Roads, Va.

“Our organization is based on empathy and we cannot see a better way to live out that value than to support our partners,” said UPIC CEO, Mary Tucker. “We are thrilled that Kennedy & Co. has offered their space for this exciting event.”

BRAWS is a local non-profit whose mission is to bring dignity and empowerment to women and girls living in shelters by providing new personally fitted undergarments and menstrual products.

ABOUT KENNEDY & CO
Kennedy&Co is a woman-owned, luxury boutique, small business located in Georgetown, D.C. that handles residential, commercial and land transactions.  If you would like more information on this event and its hosts, please call real estate sales agent Madeline Middlebrook at (703) 772-1136 or email mmiddlebrook@kenendynco.com

ABOUT UPIC HEALTH, LLC
UPIC Health is a mid-size, women-owned and operated, private organization with operations in Chantilly and Norfolk, Va.  A business process outsourcer, UPIC offers patient contact center, revenue cycle management, and telebehavioral health services to clients across the country, all practicing under the value-based reimbursement concept.  UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year recipient.  To learn more, visit https://www.upichealth.com or email Chief Marketing Officer, Juli Briskman at juli@upichealth.com. Follow us @UPICHealth.

Madeline Middlebrook
Real Estate Agent
Licensed in VA
703.772.1136
mmiddlebrook@kennedynco.com
kennedynco.com

FOR IMMEDIATE RELEASE
Contact: Juli Briskman
Phone: 703 772-1148
Email: juli@UPICHealth.com
Twitter: @UPICHealth

UPIC CEO Recognized As Healthcare Expert

[Chantilly, Va.]  July 31, 2018  —  UPIC Health CEO, Mary Tucker, has been designated as a SheSource expert by the Women’ Media Center (WMC). 

SheSource is a media equity initiative created by the WMC.  The database of media-savvy experts offers alternative voices for producers, editors, reporters, and bookers looking for perspective on the top news issues of the day.

This designation confirms that Tucker is a recognized expert in the healthcare industry, specifically in the areas of patient contact centers, revenue cycle management, and telebehavioral health.   

“I am thrilled to be a part of SheSource and affiliated with the Women’s Media Center,” said Tucker who also is a 2015 BRAVA award winner.  “UPIC is 100 percent woman-owned and we encourage our mostly-female workforce to stay engaged in current events and women’s issues.  So we are perfectly aligned with the WMC mission.”

Tucker’s expertise in women’s reproductive health also boosted her credibility with WMC. 

She launched UPIC Health four years ago after identifying a need for patient contact center outsourcing in the women’s reproductive health market.  UPIC’s core service allows providers to focus on patients, while UPIC handles scheduling, financial qualification, resource identification and even counseling for patients.  The company has grown six-fold since its inception and received 2018 Velocity Growth Awards from CEO Report in Baltimore and Washington, D.C.

About UPIC
UPIC Health is a mid-size, privately-held company with operations in Chantilly and Norfolk, Va.  A business process outsourcer, UPIC offers patient communications services, revenue cycle management, and telebehavioral health services to clients across the country, all practicing under the value-based reimbursement concept.  UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year recipient.  To learn more, visit our website at www.upichealth.com or email Chief Marketing Officer, Juli Briskman at juli@upichealth.com. Follow us @UPICHealth.

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FOR IMMEDIATE RELEASE
Contact: Juli Briskman
Phone: 703 772-1148
Email: juli@UPICHealth.com
Twitter: @UPICHealth

UPIC Health Offers Video Telebehavioral Health Service

[Chantilly, Va.]  June 19, 2018  —  In response to the country’s mental health crisis and what we have learned from more than 1 million patient interactions annually, UPIC Health is adding telebehavioral health service that can serve the most at-risk patients and set them on the path to wellness.

The scalable video social work (VSW) platform connects patients with counselors, licensed clinical social workers (LCSWs), and other providers through a pioneering automated video distribution system. This ensures that patients in crisis will not have to wait when they are most in need of counseling.

“Not only will our team be available during scheduled visits,” said UPIC Health CEO Mary Tucker. “But if a patient is in immediate crisis and their counselor is unavailable, a secondary counselor is only seconds away as they will be seamlessly routed to support through this service.”

Against the backdrop of a mental health crisis in this country, from teen suicide to mass shootings to new revelations of abuse against women, it’s clear that women and teens are especially vulnerable when it comes to access, Tucker added.  

“In addition to this, we have a serious gap in available providers from internists to primary care doctors to psychiatrists. The UPIC VSW will help fill the gap in care while also bringing more efficiency to the process” Tucker said. “We also know that youth and seniors alike are ready and willing to take advantage of this technology as long as it’s offered in an efficient accessible mode.”

More than 90 percent of the country’s youth want full electronic two-way communication with their provider, a recent study by Jefferson Health reports.  Also, nearly nine out of 10 adults ages 40 and older said they would be comfortable using at least one type of telemedicine for themselves or an aging loved one, another recent study found.

The service will initially serve women and teens but UPIC expects to serve additional populations including those in the grip of addiction and the elderly.

UPIC has partnered with One Touch Video Chat to build the UPIC Video Connect mobile service and licensed their video telehealth platform.

“We very excited to work together with UPIC Health to take down the geographic and income barriers to reaching a behavioral health provider.  The video telebehavioral mobile app allows convenience, access, and engagement,” notes One Touch Video Chat’s COO, Carrie Chitsey Wells.  

This is a natural progression of UPIC’s Meaningful Engagement in Care model where patients can access services without leaving the home or office, a business model UPIC has pioneered since its inception in 2014.  Already UPIC serves patients in 15 states and this new remote access application will aid in expanding the organization’s reach.

Pilot programs are in the works and the service soon will be widely available in Apple and Google app stores.

About One Touch Video Chat
One Touch Video Chat provides everything you need throughout the video chat journey to connect to today’s digital patients. One Touch Video Chat’s SaaS video telehealth platform allows healthcare providers to engage at patient’s convenience through your website and/or mobile apps. For more information, visit www.otvideochat.com or media contact, Carrie Chitsey Wells, at 512-717-9820 or carrie@otvideochat.com.

About UPIC
UPIC Health is a mid-size, privately-held company with operations in Chantilly and Norfolk, Virginia.  UPIC is a business process outsourcer offering patient communications services, revenue cycle management, and telebehavioral health services to clients across the country, all practicing under the value-based reimbursement concept.  UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year. To learn more, visit our website at www.upichealth.com or email Chief Marketing Officer, Juli Briskman at juli@upichealth.com. Follow us @UPICHealth.

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FOR IMMEDIATE RELEASE
Contact: Juli Briskman
Phone: 703 772-1148
Email: juli@UPICHealth.com
Twitter: @UPICHealth

UPIC Health Hires Juli Briskman
As Chief Marketing Officer

[Chantilly, Va.]  May 19, 2018  — UPIC Health, LLC recently hired Juli Briskman as Chief Marketing Officer to lead the growing organization’s efforts in public relations and marketing.  Briskman began her role in March and already has facilitated a relaunch of the website and initiated branded social media channels.

“UPIC Health, is excited to bring Briskman on board to a place where her views and rights as an American citizen are valued and celebrated,”  said CEO Mary Tucker.

Briskman became internationally recognized after she was fired from her job with a Virginia government contractor over a viral social media photograph in which she was seen riding her bike and flipping off the Trump presidential motorcade.  She filed a wrongful termination lawsuit against the company, Akima, LLC, in April.

In national and international interviews following the incident, in which it was revealed that Akima did not fire a male employee who had posted lewd and racist comments on social media while identifying himself as an employee, Briskman stated that she wanted to work with a company where the corporate culture aligns with her values.

“We are that place,” Tucker said. “We couldn’t be happier with Juli’s decision to join UPIC and her presence already has added tremendous value to our organization.”

Briskman will be responsible for corporate-wide marketing, public relations, social media and philanthropic efforts. To learn more, visit her corporate bio.

UPIC Health is a mid-size, privately-held company with operations in Chantilly and Norfolk, Virginia.  UPIC is a business process outsourcer offering patient communications services, revenue cycle management, and tele-behavioral health services to clients across the country, all practicing under the value-based reimbursement concept.  UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year. To learn more visit our website at www.upichealth.com or email Chief Marketing Office, Juli Briskman at juli@upichealth.com. Follow us @UPICHealth.

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FOR IMMEDIATE RELEASE

Contact: Juli Briskman, 703 772-1148
Chief Marketing Officer, UPIC Health
juli@UPICHealth.com
Twitter: @UPICHealth

Contact: Emily Moles, 443 873-0529
Baltimore Market Manager, CEO Report
emoles@ceoreport.com

UPIC Health Named 2018 Growth Story of the Year

[Chantilly, Va.]  April 23, 2018  — UPIC Health was named CEO Report’s Growth Story of the Year at the Velocity Growth Awards gala last week.

UPIC was selected for the honor out of 29 companies that received 2018 Velocity Growth Awards for determination, dedication and drive to serve clients and employees.  The company will be featured in the publication and in a video.

UPIC Health, led by the indomitable CEO, Mary Tucker, has grown six-fold in the past three years by helping clients provide empathetic care to women all over the country.

“We are so excited that CEO Report selected us as the Growth Story of the Year. Our thriving business model proves that empathetic care and healthy bottom lines are not mutually exclusive,” says Tucker.  “I am inspired and motivated each day by the amazing women I work with and I am proud to receive this award on behalf of all of their hard work.”

“We believe there’s a better way to conduct patient engagement. A more human, less volume-based, way to serve patients and pay doctors based on how safe and healthy their patients become. We are obsessively passionate about meaningful care and our mission is to help our clients achieve it,” Tucker added (pictured here in the center front row).

The Velocity Growth Awards are CEO Report’s most prestigious honor of the year, recognizing the region’s fastest growing companies that are on a path to continued success that will impact the regional economic landscape for years to come and serve as an example to others.

“Baltimore is home to some of the country’s most innovative companies. This year’s winners have experienced exponential growth over the past three years and are well positioned to keep doing just that,” says James McDonald, President and CEO of CEO Report. “In addition to celebrating with our 2018 Velocity Growth Award winners on April 19, we will announce our Growth Story of the Year, highlighting one company that has an inspiring, impressive narrative.”

About UPIC Health
UPIC Health is a mid-size, privately-held company with operations in Chantilly and Norfolk, Virginia.  UPIC is a business process outsourcer offering patient communications services, revenue cycle management, and tele-behavioral health services to clients across the country, all practicing under the value-based reimbursement concept.  UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year. To learn more visit our website at www.upichealth.com or call Chief Marketing Office, Juli Briskman at 703 772-1148. Follow us @UPICHealth.

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FOR IMMEDIATE RELEASE
Contact: Juli Briskman, 703 772-1148
Chief Marketing Officer, UPIC Health
juli@UPICHealth.com
Twitter: @UPICHealth

Contact: Emily Moles, 443 873-0529
Baltimore Market Manager, CEO Report
emoles@ceoreport.com

UPIC Health Honored by CEO Report
With Velocity Growth Award

[Chantilly, Va.]  April 18, 2018  — UPIC Health has been selected as a CEO Report 2018 Velocity Growth Award winner for its determination, dedication and drive to serve its clients and employees.

UPIC Health, led by the indomitable CEO, Mary Tucker, has grown six-fold in the past three years by helping clients provide empathetic care to women all over the country.

“Our thriving business model proves that empathetic care and healthy bottom lines are not mutually exclusive,” says Tucker.  “I am inspired and motivated each day by the amazing women I work with and I am proud to receive this award on behalf of all of their hard work.”

“We believe there’s a better way to conduct patient engagement. A more human, less volume-based, way to serve patients and pay doctors based on how safe and healthy their patients become. We are obsessively passionate about meaningful care and our mission is to help our clients achieve it,” Tucker added.

The Velocity Growth Awards are CEO Report’s most prestigious honor of the year, recognizing the region’s fastest growing companies that are on a path to continued success that will impact the regional economic landscape for years to come and serve as an example to others.

“Baltimore is home to some of the country’s most innovative companies. This year’s winners have experienced exponential growth over the past three years and are well positioned to keep doing just that,” says James McDonald, President and CEO of CEO Report. “In addition to celebrating with our 2018 Velocity Growth Award winners on April 19, we will announce our Growth Story of the Year, highlighting one company that has an inspiring, impressive narrative.”

About UPIC Health
UPIC Health is a mid-size, privately-held company with operations in Washington D.C., Chantilly, Va., and Norfolk, Va., and provides call center, revenue cycle management, and tele-behavioral services to clients across the country, all practicing under the value-based reimbursement concept.  To learn more visit our website at www.upichealth.com or call Chief Marketing Office, Juli Briskman at 703 772-1148. Follow us @UPICHealth.

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