Shift the Focus from Strategy to Execution: Optimize Operations
You’ve made the decision to move to a new EMR. You’ve made the decision to implement a service line strategy. You recognize your revenue cycle is not delivering the results that you need. You’re ready for UPIC Med Ops.
Revolutionize Healthcare Administration: Premier BPO Services for Seamless End-to-End Solutions
Our Med Ops services provide seamless, centralized patient support, empowering your clinical staff to focus on what they got into healthcare to do in the first place – providing exceptional patient care.
Access and Admin
Patient Communications
Through real-time engagement with your patients and EHR system, we identify opportunities for simplification and address interoperability gaps, reducing patient frustration and enhancing efficiency for all users.
TelePrep
A convenient pre-surgical service designed to prepare your patients from home. Through secure video calls, our Coordinators help patients complete paperwork, handle insurance preauthorizations, and receive clear instructions for surgery day, such as arrival times and fasting. By streamlining these tasks, TelePrep reduces administrative work and ensures patients are ready for surgery with ease and confidence.
Quality Assurance
Conduct regular audits and training to maintain HIPAA compliance and other standards, while offering ongoing development to enhance staff skills.
Revenue Cycle Management
A/R Management
Handle patients and payers calling for outstanding accounts, minimizing your administrative burden and maximizing your collections.
Pre-Auth & Claims Submissions
Handle medical billing and coding, managing your entire revenue cycle efficiently and accurately.
Denial Management
Handle any denied claims, investigating the cause, appealing when appropriate, and working to get you the reimbursement you deserve.
Get Started Today!
Whether you’re currently in need or just considering your options, we invite you to reach out to us today.
Our team is happy to discuss your specific needs and answer any questions you may have. Together, we can determine the best approach to help you reach your goals.