Ready for a Healthcare Revolution? Med Ops Lab is Your Dynamic Solution!
Unleash Operational Agility with Med Ops Lab: Your Shortcut to Cost Savings, Revenue Boost, and Patient-Centered Excellence!
Partner with Med Ops Lab
For the past decade, UPIC Health has been deeply involved in helping our clients centralize their patient administrative functions. Handling millions of calls has shown that many healthcare practices were unprepared for executing centralization strategies. To address this, UPIC Health launched Med Ops Lab as a high value solution for healthcare providers in need of urgent transformation.
Patient Journey Mapping
Unlock Insights Through Your Patients’ Eyes
There’s no better way to understand your operations than through the lens of your patients. By supplementing your administrative team and engaging directly with patients, we document their journey and address issues that cause inconvenience and disengagement.
EHR Optimization
Streamlining Your Electronic Health Records
Through real-time engagement with your EHR system, we identify opportunities for simplification and address interoperability gaps, reducing patient frustration and enhancing efficiency for all users.
Revenue Cycle Effectiveness
Optimizing Cash Flow in Real Time
Navigating the nuanced revenue cycle, complicated further by ICD-10 and the ACA, we analyze rejections and resolve issues in real-time, ensuring not only the immediate improvement of cash flow but also its sustained momentum.
Cost-Effective Management
Affordable Solutions, Sustainable Results
Med Ops Lab provides an additional layer of administrative support dedicated to your business’s health as much as you are to your patients.
Simplifying Patient Care:
The Med Ops Lab Process
Empowered Kickoff
Empowering Change in Real Time
Our partnership kicks off with a powerful meeting involving your front and back-office teams, as well as key IT stakeholders. With real-time empowerment, we pave the way for swift adaptations and improvements, ensuring that every insight uncovered translates into immediate action. Executive-level support is the cornerstone of this phase, essential for steering our engagement toward success.
Access Provisioning
Unlocking Your Systems for Seamless Integration
The journey begins with you granting us access to your vital systems—EHR, cloud-hosted platforms, and all tools crucial for patient care management. With this access, we lay the foundation for a seamless collaboration aimed at enhancing your operational efficiency.
Knowledge Transfer & Operational Integration
Seamless Integration, Invaluable Insights
We engage deeply with your designated points of contact, absorbing insights and knowledge to seamlessly integrate with your operations team. This knowledge transfer empowers us to supplement your team effectively while collecting critical patient insights, enriching our collaborative efforts from the outset.
Ongoing Review & Progress Tracking
Monthly Milestones, Shared Success
Our commitment to shared success extends to monthly reviews, where we celebrate accomplishments and track progress towards our mutual goals. These regular checkpoints ensure alignment, accountability, and continuous improvement on our journey together.
What you receive
Journey Mapping
Customized patient journey mapping as informed by any and all channels of communication patients engage with to manage their care through your network.
Patient Journey Analysis/Redirect
Data collected and aggregated across a tailored suite of engagement outcomes throughout the lifecycle of their care, used to continuously improve and simplify processes aligned with your patient’s likelihood of use, mitigating the risk of costly IT investments that go nowhere.
Getting you Paid!
We’re helping your billing/claims teams while also closely examining how your revenue cycle is managed,pre-authorization processes, reasons why insurance claims get denied, and how patients are involved. We’ll identify why claims are getting denied by different insurance companies and provide extra training where needed. Our main goal is to make sure you get paid.
From Plan to Action
Med Ops Lab is your ultimate solution for enhancing patient administrative and communication services while also preparing you for centralization. If you’ve been strategically preparing for outsourcing and are now ready to take the next step towards an outsourced, centralized administrative partnership, Med Ops is the answer.
Transparent Pricing
Our Commitment to You
Cost
Through our Med Ops Lab, we’ll conduct a thorough assessment outlined in detail to determine the specific services and resources required to optimize your operations. The resulting cost projection will be the base of our pricing model and unique to your practice.
15% Service Fee
This fee covers the ongoing management and expertise we provide in delivering our services.
While the initial cost may vary, we’re committed to continuous improvement and finding ways to reduce your overall expenses. Any potential savings achieved through operational efficiencies will be shared with you.
Begin Your Journey Today!
Regardless of whether you have an immediate need or simply exploring options, we encourage you to contact us today.
Our team is happy to discuss your specific needs and answer any questions you may have. Together, we can determine the best approach to help your organization thrive.
